Privacy policy

Depending on how you use the Site, Les Brasseurs process: your identification and contact details (surname, first name, email address, telephone), order data (products, amounts, pick-up location and time slot, history), your age confirmation, payment data (processed by the payment provider), booking data, the messages you send us (contact forms, Corporate quote requests), login and browsing data (IP address, device, pages viewed) and your newsletter preferences.

This data is processed in order to: fulfil and track your orders and bookings; verify your age; respond to your requests; comply with our legal, accounting and tax obligations; ensure the security of the Site and prevent fraud; improve the Site and measure its audience; and, with your consent where required, send you our newsletter and offers. You may withdraw your consent at any time, without affecting prior processing.

Your data is not sold. It may be passed on to service providers acting on the instructions of Les Brasseurs (hosting, online shop and booking, payment, email delivery, statistics, communication agency), and to the authorities where required by law. Les Brasseurs conclude the data processing agreements required by art. 9 FADP with them.

Some service providers may be located outside Switzerland. Data is only disclosed abroad to a country offering an adequate level of protection according to the Federal Council’s list, to the United States where the recipient is certified under the Swiss-U.S. Data Privacy Framework, or subject to appropriate safeguards such as standard contractual clauses (art. 16 and 17 FADP).

Data is kept for as long as necessary for the purposes stated, then deleted or anonymised. Accounting records and order data are kept for ten years (art. 958f CO). Browsing data is kept for [duration]. Newsletter data is kept until consent is withdrawn. Les Brasseurs do not keep copies of your identity documents.

Les Brasseurs take appropriate technical and organisational measures (encrypted exchanges, access control, backups) to protect your data. However, no transmission over the Internet is completely secure. In the event of a data security breach posing a high risk, Les Brasseurs will inform the Federal Commissioner and the persons concerned in accordance with art. 24 FADP.

You have the right to obtain information about your data, to access it, to have it corrected or deleted, to object to processing, to request its restriction, to receive your data in a commonly used format (portability) and to withdraw your consent. To exercise these rights, write to [email address], enclosing a copy of your ID if necessary to identify you. Les Brasseurs will generally reply within 30 days.

You can lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC), Feldeggweg 1, 3003 Bern, www.edoeb.admin.ch.

The online shop is not intended for people under the age of 16, whose data is not knowingly collected.

The Site uses cookies and trackers. Strictly necessary cookies (basket, session, security, age confirmation) are always active. Other cookies (audience statistics, personalisation, marketing) are only set with your consent, which you can give, refuse or withdraw at any time via the banner or the cookie management module (art. 45c of the Telecommunications Act, TCA). You can also set your browser to block cookies, which may limit certain functions of the Site. List of tools used: [Google Analytics or equivalent, others], provider, purpose and duration: [to be completed].